Enhance Acquisitions marketing strategy with customer targeting and placement tracking, Optimize New Customer onboarding journey to meet industry standards and customer expectations, Create marketing test and learn plan in partnership with the Marketing Team, Refine and develop ongoing and future technology and project roadmaps with relevant teams
Requirements
- Emerging Technologies
- Design Thinking
- Solutions Development
- Product Development Strategy
- Problem Solving
- Managing Multiple Priorities
- Innovation
Responsibilities
- Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.
- Uses knowledge of emerging technologies to deliver product to customers through all applicable channels.
- Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry.
- Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.
- Evaluates potential product or experience development projects for feasibility and value.
- Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners.
- Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.
Other
- Responsibilities require time in the office or in the field on a regular basis.
- Some responsibilities may be performed remotely, at the manager’s discretion
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
