At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve, and this role is expected to deliver the best experience for our customers through end-to-end business and financial results for multiple product sets
Requirements
- Knowledge of emerging technologies
- Experience with traditional and emerging capabilities in technology, operations, and data analytics
- Design Thinking
- Emerging Technologies
- Innovation
- Product Development Strategy
- Solutions Development
Responsibilities
- Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience
- Uses knowledge of emerging technologies to deliver product to customers through all applicable channels
- Presents initiatives to gain senior management buy-in
- Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals
- Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry
- Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise
- Evaluates potential product or experience development projects for feasibility and value
Other
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking
- Live the Values - Role models our values with transparency and courage
- Bachelor's degree, higher level education such as a Masters degree, PhD, or certifications is desirable
