LendingTree is seeking to solve business problems that drive value and enhance customer experience in the online marketplace for consumers to comparison shop for mortgages, personal loans, credit cards, student loans, auto loans and insurance.
Requirements
- Familiarity with experimentation methodologies (e.g., Bayesian statistics, multi-arm bandit testing).
- Knowledge of Agile/Scrum product development or software development methodologies
- Experience with SQL and Tableau.
- Strong understanding of customer experience principles, the ability to recognize phenomenal design and design experiments with user-centric focus.
- Proven track record of identifying growth opportunities, driving measurable improvements in user engagement and business metrics through product development.
- Demonstrated ability to move initiatives forward quickly in a fast-paced, results-oriented environment.
- Experience working in financial services, lead generation, or a similar industry is preferred, but not required.
Responsibilities
- Serve as a Product Manager on the Marketplace Product Team supporting multiple lines of business.
- Partner with product, marketing, design, analytics, and business leadership teams to identify, prioritize, and execute product enhancements that improve the customer journey and drive value across digital touchpoints.
- Empathize with our user's needs and obsess about understanding their behavior and experience.
- Ongoing tracking of key performance metrics. Assess experiment effectiveness and provide clear, actionable reporting on test results.
- Demonstrated ability to identify areas for improvement within product workflows. Leveraging data and insights to drive measurable enhancements in performance, usability, and customer satisfaction.
- Able to leverage frameworks to solve complex business problems with an eye on delivering outcomes while mitigating customer and business risks.
- Champion Customer Experience
Other
- At least 3-5 years of experience in Product Management
- Bachelor's degree in Business, Data Analytics, Engineering, Product Innovation, or related field.
- MBA preferred but not required.
- Excellent communication and collaboration skills, with the ability to influence cross-functional teams and executive stakeholders using data and experiment results.
- Extremely organized with the ability to prioritize tasks, work independently, and drive results
