SMBC Group is looking to enhance its cash management products and services by supporting new product development, improving existing features, and providing day-to-day support for clients and internal teams.
Requirements
- Some experience and familiarity with system development lifecycle (SDLC) activities such as Agile and Waterfall methodologies is preferred
- Business analysis skills – ability to define problem or process improvement opportunities, identify and analyze and propose effective solutions
- Experience supporting system enhancement by documenting business requirements, liaising with Technology partners, and executing User Acceptance Test scripts
- Working knowledge of MS Office suite and SharePoint is required; understanding of Tableau or Power BI, Confluence is a plus
- Demonstrate business analytics and be comfortable working with large data/transactions to synthesize, manipulate and tell a story about the particular business activity.
- Ability to define business requirements and translate them into appropriate functional and non-functional elements.
- Familiarity with payment channels (Fed wire, CHIPS) and SWIFT messaging is a plus.
Responsibilities
- help develop, test and implement new product features and services across the various cash management suite of products offered by SMBC to our clients
- monitor transaction and service activities, capture metrics, and help prepare reporting for Senior Management in the Americas Division as well as Head Office (Tokyo)
- Support new product development across transaction banking delivery channels (online portal, Direct Transmission and SWIFT)
- Work closely with GTBD colleagues, external vendors, and functional partners, namely Information Technology, Settlement Operations, Compliance, Legal, etc.
- Create and maintain metrics for cash management products.
- Understand and articulate business requests into business requirements or use cases, conduct testing, and implement systematic changes across multiple applications.
- Monitor post-delivery and usage figures to monitor transaction volumes and potential issues.
Other
- Grounded in an understanding of the Transaction Banking business
- As a member of the Product Management team, the candidate will develop end-to-end knowledge of the products, liaise with internal stakeholders to resolve issues and queries, and stay up to date on relevant industry, regulatory and technology developments impacting cash management and payment activities to continuously enhance the products.
- Experience in the financial services industry, with a focus on transaction banking and/or payment processing.
- Affinity for a high-performance work environment; ability to pivot to critical path tasks, as necessary, and adjust to changing priorities
- Ability to multitask while maintaining strong attention to detail
