Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The company is seeking a Product Manager to enhance the payments experience for senders and receivers, with a special emphasis on the healthcare provider and revenue cycle management, by driving strategic product development, streamlining integration processes, and expanding market adoption within the payments ecosystem.
Requirements
- 5+ years of experience in product management.
- Experience working closely with engineering teams.
- Ability to think at both macro (vision, strategy) and micro (detailed execution, UX flows) levels.
- Extensive experience in healthcare is required.
- Deep understanding of insurance payment flows across B2B and B2C personas is preferred.
- Experience in provider payments, claimant payments, premium collection, remittance processing, and payment automation is preferred.
- Ability to source data, define key KPIs, establish baselines, and tell compelling data-driven stories.
Responsibilities
- Define the vision, strategy, and roadmap for insurance payment solutions, ensuring alignment with client needs and industry trends.
- Develop and execute a comprehensive strategy to enhance our payment and communication solutions, ensuring smooth integration and adoption.
- Define and measure key success metrics to drive data-informed decision-making and continuous optimization.
- Stay ahead of industry trends, regulatory changes, and competitive landscapes within healthcare payments, translating insights into actionable product strategies.
- Drive cross-functional alignment on go-to-market strategies, including pricing models, demos, RFPs, and internal/external training.
- Work closely with engineering teams to develop payment ecosystems that improve usability and adoption.
- Work with Engineering, UX, and Data Science teams to design, build, and launch scalable payment products.
Other
- You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication.
- Build and maintain strong relationships with internal and external stakeholders, acting as a trusted partner in payment innovation.
- Leverage VOC feedback to improve existing processes and drive innovation in product strategy.
- Collaborate with Sales, Security, Account Management, Implementation, client services and payment operations teams to drive seamless onboarding and user adoption.
- Present product vision, updates, and strategies to executive leadership, clients, and cross-functional teams.
