RealTime eClinical Solutions is looking for a Product Manager to help reshape the global clinical research industry with innovative solutions that help advance medicine and save lives by simplifying clinical research processes to be more organized, efficient, and cost-effective.
Requirements
- Experience working in an Agile software design and development environment.
- Technical skills in areas such as web development, database programming or use of APIs.
Responsibilities
- Develop user stories and functional specifications for product features, including any necessary Application Program Interfaces (APIs).
- Work with our engineering team to ensure on-time delivery with high quality.
- Review test cases related to user stories, functional specifications, and software issues.
- Review software after it has gone through QA to validate that it is working as expected for individual stories and defects.
- Help to “refine” software defects as they are reported to ensure it is clear what is needed from development to resolve the issue.
- Work with Marketing to develop external messaging for features you own.
- Improve processes and procedures to serve the customer better and/or improve productivity.
Other
- Communicate with customers and both internal and external experts to understand the pain points of existing processes and solutions.
- Speak to customers and internal stakeholders to promote the product and validate the direction of the features for which you are responsible.
- Write release notes for features you work to develop.
- Participate in internal enablement sessions about upcoming features.
- As part of the product team, work to understand our place in the market.
- Great presentation skills that are used to discuss new features with both internal stakeholders and customers.
- A high degree of creativity and autonomy
- Excellent interpersonal skills and ability to work cross-functionally.
- Demonstrated customer focus by investigating and taking action to meet customers’ needs.
- Solid organizational, planning, and follow-up skills, including attention to detail, timely communications, and ability to multi-task.
- 2+ years of experience as a Product Manager of SaaS solutions
- 2+ years of experience within the clinical research industry or biotech fields
- Bachelor’s degree in business administration, information technology or sales and marketing fields
- Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information.
- Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties.
- All successful candidates must complete and pass reference and background checks.
- The desired salary must be indicated for the application to be considered.
- The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.
- Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.
- Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.
