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Johns Hopkins Federal Credit Union Logo

Product Manager

Johns Hopkins Federal Credit Union

Salary not specified
Sep 9, 2025
Baltimore, MD, US
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Johns Hopkins Federal Credit Union is looking to solve the problem of managing all aspects of the product lifecycle, including identifying sales and growth opportunities, designing and delivering products, and ensuring competitive pricing.

Requirements

  • Fluency with storytelling, reporting tools (including Microsoft Excel), and analytical tools
  • Experience with product roadmaps, product guides, and performance reporting
  • Knowledge of market and competitor research, including industry, marketplace, and future trends
  • Familiarity with product lifecycle management
  • Experience with data analysis and reporting
  • Knowledge of banking or complimentary industry
  • Experience with product management tools and software

Responsibilities

  • Develops a framework for identifying and reviewing new and existing products/services within assigned product lines
  • Creates and maintains product performance plans, including: product roadmaps, product guides, and performance reporting
  • Collaborates to review member experience and journey to ensure all aspects of the process help to achieve product performance expectations
  • Develops and Partners with the financial and management reporting team to deliver product performance analytics and reporting
  • Prepares cost/benefit analyses to determine the effectiveness of product/service marketing mailings and promotions
  • Maintains current market and competitor research, including: industry, marketplace, and future trends
  • Collaborates with Marketing and Organizational Development to develop marketing plans and engagement strategies

Other

  • Bachelor’s Degree from an accredited college or university
  • Minimum of eight years progressive product experience in the banking or complimentary industry
  • Ability to establish and maintain engaging working relationships with people of diverse backgrounds
  • Strong problem-solving skills and the ability to think creatively
  • Exceptional interpersonal skills, with the ability to build and maintain positive relationships with co-workers, and management