Fandango is seeking a Product Manager to evolve its digital commerce and membership experiences, focusing on loyalty programs, purchasing memberships, benefits, and transactional systems for ticketing, concessions, merchandise, and promotions. The goal is to create a seamless and engaging experience that maximizes revenue, strengthens customer relationships, and cultivates long-term loyalty.
Requirements
- Has 3+ years of product management experience with end-to-end ownership of impactful digital products across web and apps.
- Brings 2+ years of experience in e-commerce and/or membership/subscription programs.
- Possesses strong operational knowledge of digital product development, including agile practices (SCRUM), test-driven/behavior-driven development, and tools such as JIRA.
- Uses data, research, and customer insights to inform product decisions and measure success.
- Is a strong communicator, able to bridge technical and non-technical stakeholders, including executives.
- Excels at problem-solving, prioritization, and managing multiple projects in a fast-paced environment.
- Thrives in ambiguity—fluid, adaptable, and able to pivot across initiatives.
Responsibilities
- Craft clear and comprehensive product requirements for a set of features for our Fandango membership program and checkout funnel, ensuring alignment with company strategy, customer needs and business goals.
- Partner with Engineering, QA, Decision Sciences, Finance, Exhibitor Relations, Customer Service, Fraud, Ad Sales, Business Development, and other Product teams to identify opportunities and solve problems.
- Balance inputs from business, design, research, technology, and external teams and drive alignment around shared vision and prioritized backlog.
- Use data, research, and market insights to identify customer needs and technology trends that inform actionable product solutions.
- Define KPIs, analyze results, and leverage insights to measure product success and drive business impact.
- Guide projects from concept through launch, iterating to improve outcomes.
- Develop hypotheses, run experiments, and refine products to optimize KPIs.
Other
- Has a Bachelor’s degree or equivalent experience; a Computer Science/Engineering background is a plus.
- Is collaborative, resourceful, and proactive, with a consumer-first mindset.
- Shows a genuine passion for entertainment and creating engaging consumer experiences that drive loyalty and lifetime value.
- Fully Remote: This position has been designated as fully remote, meaning that the position is expected to be performed from a non-Versant worksite, most commonly an employee’s residence.
- As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
