SeekWell aims to simplify, ease, and make vision care more accessible through its brands like The Framery. The Product Manager will own The Framery's ecommerce experience and customer journey, focusing on creating user-friendly websites and optimizing the online eyewear purchasing process.
Requirements
- Ability to build a product roadmap that addresses key consumer needs and delivers on given KPIs
- Experience working in agile software development frameworks
- Strong analytical and problem-solving skills; proficient in using data and A/B testing to inform decisions
- Ability to grasp technical concepts and understand interactions between data, services, and front-end applications
- Familiarity with JIRA, Confluence preferred; Miro considered a plus
Responsibilities
- Plan and execute the product roadmap to achieve business outcomes and drive given KPIs, with a focus on conversion rate.
- Lead discovery and validation efforts with customers and end users to ensure solutions address real-world pain points and deliver meaningful outcomes.
- Understand the customer and their needs and advocate for those needs throughout the product development lifecycle.
- Lead an agile software development team and work cross-functionally to drive ideas from inception to launch.
- Interface with other product managers, development teams and systems/services, to understand the interaction between The Framery's storefront and the back-end systems that support it.
- Define and track product metrics, using qualitative and quantitative data to iterate and improve.
- Become an expert in understanding and leveraging customer data to develop simple and compelling experiences that maximize conversion for our target audience
Other
- Ability to work from our Draper, Utah office 1-2 days a week
- 3-5 years of product management experience building consumer facing applications, e-commerce experience preferred
- Thrives in a fast-paced, start-up environment with the ability to pivot quickly and manage competing priorities
- Organized and detail oriented, delivering seamless customer experiences and effectively managing all use cases.
- Excellent written and verbal communication skills
