Flex Dental is focused on simplifying the lives of dentists and their staff by developing cutting-edge solutions for dentists and fostering a great workplace culture for our team. The Product Manager will be responsible for defining and executing the product vision and strategy within Billing, Claims, and Business Intelligence, identifying customer pain points, shaping product opportunities, and prioritizing development efforts that align with both customer outcomes and Flex’s broader company goals.
Requirements
- At least 2 years of software product management experience
- Strong understanding of product discovery techniques and user research.
- Experience developing & presenting customer-facing insights & reporting.
- Experience as a product manager with Agile/Scrum development processes.
- Strong communication skills, with the capability to convey technical concepts to non-technical stakeholders.
Responsibilities
- Own, evolve, and communicate the strategy and roadmap for Analytics, Claims, and Business Intelligence.
- Develop success metrics for new initiatives, ensuring the team is working toward measurable outcomes.
- Translate company strategy into a clear, outcome-driven product roadmap.
- Prioritize features and initiatives based on customer value, risk, and technical feasibility.
- Collaborate with engineering and design to deliver high-quality, reliable solutions
- Manage risks and assumptions, running structured tests or pilots to validate solutions both during development and while scaling.
- Monitor post-launch performance and adapt the product based on data and feedback.
Other
- Excellent communication skills with the ability to tailor messages to both technical and non-technical audiences.
- Act as the voice of the customer internally, ensuring solutions are intuitive, relevant, and impactful.
- Communicate roadmap and priority decisions transparently across stakeholders.
- Serve as the internal advocate and “missionary” for your product area—sharing the who, why, and what of new features with internal teams.
- Foster collaboration across Engineering, Sales, Marketing, Customer Success, and Support to ensure successful product launches and adoption.
