The University of Phoenix is looking to hire a Product Manager to drive product and features from concept to launch in a fast-paced environment focused on continuous, relentless improvement (CRI) to enhance customer value and ensure successful outcomes for students and the business.
Requirements
- Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
- Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, academics, enrollment, operations, or marketing
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
- Strong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumen
- Strong communication and influencing skills, both verbal and written
Responsibilities
- Manage products throughout the life cycle, from strategic planning to tactical execution and end-of-life; work closely with the product team to define and deliver a product vision and strategy.
- Collaborate with customers (prospects, students, alumni and faculty) and business leaders to identify the most critical problems to solve and work with a product team to discover viable, valuable, usable and feasible solutions; influence teammates, colleagues, stakeholders, and key executives on proposed product solutions.
- Contribute a deep knowledge of our customers and users to the product team by developing leading and lagging indicators by identifying and refining the key data points about how our customers engage with our products.
- Identify key outcomes that assist the product team to narrow focus on the most important way to “move the needle” for our customers and business.
- Track industry trends and the competitive landscape as they pertain to the product.
- Understanding the business constraints (enrollment, marketing, service, technology, finance, and legal),develop a customer product in a way that ensures buy-in from key stakeholders.
- Directly or indirectly leads a team of product focused employees to effectively deliver on product objectives and key results on time and within budget.
Other
- Bachelor’s degree and four (4) years of experience working on customer/student facing products as either a UOPX product or service subject matter expert; manager, or director; product manager; product designer; engineer; data analyst; data scientist, or user researcher; OR
- Eight (8) years of experience that includes at least 5 years of experience working on technology-powered products as either a UOPX product subject matter expert, or in another organization as a product manager, product designer, engineer, data analyst, data scientist, or user researcher
- If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
