VitalEdge is looking to design and develop a CRM platform tailored for heavy machinery dealerships to cover the full lifecycle from Lead Generation to Invoicing, supporting key business areas like Machine Sales, Rentals, Parts, and Service. The goal is to drive innovation in sales technology, optimize workflows for sales representatives, and deliver intelligent solutions that enhance visibility and efficiency.
Requirements
- Proven experience as a Product Manager in CRM or Sales Enablement platforms
- Expertise in sales processes (machines, rentals, parts, service) and lifecycle management
- Foundational understanding of AI and ability to adapt to building products driven by AI agents
- Strong understanding of dealer networks, preferably in heavy machinery or industrial equipment
- 7-10 years of product management experience (preferably in SaaS, enterprise software, or dealership technology)
- Strong analytical mindset and data-driven approach to decision-making
Responsibilities
- Develop a roadmap that aligns with business objectives and customer needs.
- Build features that support lead management, quoting, order processing, and invoicing.
- Ensure seamless integration with existing dealer systems and ERP platforms.
- Introduce AI-driven insights, predictive analytics, and automation to optimize sales rep tasks.
- Implement tools for real-time visibility into pipeline, inventory, and customer engagement.
- Build context driven agents that help with the efficiency and surface hidden insights and recommend areas of growth.
- Partner with engineering and UX teams to deliver intuitive, scalable solutions.
Other
- Work with the customer base and help drive a CRM driven business process.
- Work closely with dealers, sales teams, and service managers to gather requirements.
- Monitor CRM adoption and effectiveness; identify opportunities for continuous improvement.
- Drive initiatives to increase dealer engagement and revenue growth.
- Excellent communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced, growth-focused environment and handle ambiguity with ease
- Comfortable working cross-functionally with technical and non-technical teams
