Avetta's SaaS platform needs a Product Manager to enhance its supply chain risk and compliance solutions by defining and delivering new features, ensuring alignment with business goals and customer needs.
Requirements
- 4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software.
- Experience in subscription-based business models
- Strong background in customer research, product discovery, and problem validation.
- Proven ability in managing competing priorities, and driving execution.
- Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence.
- Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions.
- Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions.
Responsibilities
- Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points.
- Work closely with UX designers to research, prototype, and validate solutions before implementation.
- Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities.
- Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions.
- Monitor customer usage data and support tickets to identify areas for continuous improvement.
- Leverage key performance metrics to track the success of product features and inform future enhancements.
- Work with data analysts and business intelligence teams to gather insights that inform product refinements.
Other
- If residing within commutable distance to one of our offices, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.
- Bachelor's degree in Computer Science, Business, Marketing, Information Systems, or a related field.
- Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.) are a plus.
- To apply for the Product Manager position, please submit your online application by December 31, 2025, at 11:59 PM PST.
