Bridgeway is looking for an experienced Product Manager to define and communicate the strategic vision of current and new products, and to make day-to-day decisions regarding product development, market analysis, and pricing.
Requirements
- 8+ years of product management and/or product development experience, preferably in a software development environment
- 3+ years of experience managing a team delivering commercial (SaaS) software products to market
- Experience performing actionable, data driven customer research and turning that research into customer experience and product improvements
- Experience in developing product-focused marketing materials
- Experience following an agile development lifecycle; experience with Scrum, Lean, Kanban, SAFe or other agile methods is strongly preferred
- Pragmatic Marketing certification a strong plus
Responsibilities
- Define and communicate the strategic vision of both current and new products
- Responsible for day-to-day decisions regarding product development, market analysis, and pricing
- Align product strategy to corporate goals and customer needs
- Partner with Product Owners to build impactful roadmaps with clear objectives and long-term vision
- Partner with Sales & Marketing, Professional Services, and Engineering to define, develop, market, sell and deliver the Product and the corresponding value proposition in alignment with the company's strategic direction
- Evaluate build vs. buy strategy and manage vendor relationships
- Perform product analysis to measure how well products are doing in the market, to include win/loss analysis, profitability, planned revenue, customer satisfaction, and market share; take swift action to address product usage concerns
Other
- Build, lead, and mentor a high-performing Product team, fostering a culture of collaboration, accountability, and continuous improvement. This includes hiring, setting and monitoring individual performance objectives, career development, performance appraisals, and providing regular feedback and coaching.
- Collaborate with Sales and Finance to refine and drive product pricing models.
- Identify product enhancements that balance a favorable return on investment with customer needs and ensure that products are profitable; define and hit revenue and margin targets.
- Lead the decision-making process on product prioritization.
- Establish Product Charters with key requirements and clear scope definition.
- Coordinate and perform tasks as needed in support of a product development lifecycle.
- Lead Voice of the Customer programs; select representative set of customers, decide on approach, execute sessions, and distill feedback into product decisions.
- Author product marketing documents including Product Overviews, Product Highlights, and Product Release Bulletins; contribute content to monthly customer newsletter, blog postings and other product related updates to customer portal.
- Support the Sales team efforts through presentations, demonstrations, RFP responses, prospect and customer visits, competitive write-ups, white papers, and event support.
- Mentor and guide lesser experienced product resources.
- Proven expertise in problem solving, decision making, time management and leadership in a fast-paced, high-pressure environment
- Energetic, self-motivated, strong leader who can prioritize well and communicate clearly
- Strong interpersonal, persuasion, empathy, and facilitation skills with people of different levels, backgrounds, and personality styles
- Strong oral and written communications skills, including Presentation skills
- This is a remote position with up to 20% travel.
- East coast candidates strongly preferred.
- Specific experience in Taft-Hartley, commercial benefits administration, or healthcare industries is highly desired
