At Brightspeed, the business problem is to reimagine how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South, while accelerating the upgrade of copper to fiber optic technologies and bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers.
Requirements
- Experience with broadband technologies and regulations
- 5+ years of experience in telecommunications products like Metro Ethernet, GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi
- Proficiency with Microsoft Office Suite, Jira and Confluence is required
- Experience with pre-sales, product architecture, sales engineering, business analyst or operations roles
- Exceptional organizational skills and the ability to manage the success of multiple projects concurrently
- Able to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams to ensure proper development and management of services
- Experience with Asana, Microsoft Planner, Clipchamp, Miro and Postman is a bonus
Responsibilities
- Define and articulate the product vision, strategy, and roadmap in alignment with overall business objectives and market trends.
- Conduct thorough market research, competitive analysis, and internal/external interviews to identify new product opportunities and enhance existing offerings.
- Develop compelling business cases for new initiatives, including market sizing, financial projections, and go-to-market strategies.
- Lead the product development process from ideation to launch, collaborating with engineering, IT, marketing, operations, sales and support teams.
- Translate customer needs and business requirements into detailed user stories and acceptance criteria for development teams.
- Manage the product backlog, prioritizing features and initiatives to maximize value and align with strategic goals.
- Work with IT and other key stakeholders to groom product requirements and turn them into actionable Jira tickets and technical requirements for software developers and network architects
Other
- Bachelor’s Degree required (preferred Engineering, IT, or equivalent work experience)
- 3+ years of Product Management, managing the end-to-end product lifecycle
- Proven track record launching new products in the US market for Small and Medium Business, Large Enterprise and/or Wholesale customers
- Must be an enthusiastic self-starter, able to work independently
- Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions
