Visa is seeking an AI Expert to lead the design, development, and deployment of AI agents that automate and optimize business processes across product operations, implementation, and product delivery. This role will drive enterprise-wide automation initiatives, leveraging advanced AI and agentic technologies to deliver measurable impact for all functional areas.
Requirements
- Knowledge of Microsoft Power Automate and Microsoft Agentic workflows using Copilot Studio.
- Demonstrated experience designing, developing, and deploying AI agents for enterprise automation.
- Proficiency in Python, Java, or similar languages. Experience with AI agent frameworks (LangChain, OpenAI, Azure AI, etc.)
- Strong understanding of ML, deep learning, NLP, and data pipeline development.
- Knowledge of Copilot Studio Agent Builder, and the use of application connectors for task agents.
- Experience with prompt engineering, RAG (Retrieval Augmented Generation), and working with Vector databases.
- Hands-on coding experience
Responsibilities
- Design, build, and deploy autonomous and semi-autonomous AI agents to automate multi-step business processes across product operations, implementation, and delivery.
- Integrate predictive, generative, and prescriptive AI models into enterprise workflows for decision support and operational efficiency.
- Prototype and iterate agentic AI solutions
- Develop enterprise workflows with AI and Data Governance.
- Utilize Microsoft Power Platform and Power Automate for workflow automation.
- Utilize Copilot Studio's Agent Builder, and the use of application connectors for task agents.
- Map business processes, identify high-value automation opportunities, and define agent capabilities in partnership with stakeholders.
Other
- This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
- Ability to explain complex business and technical concepts to broad audiences in an approachable way and strong documentation skills
- Experience of automating customer-support flows, billing, and invoicing flows
- Experience in payments, fintech, or large-scale enterprise environments
- Familiarity with Agile methodologies and cross-functional team leadership
