Aptean is seeking a high-impact Product Manager for Aptean Pay to take full ownership of product vision, performance, and growth, and to lead a strategic offering that touches virtually every Aptean ERP customer
Requirements
- Strong working knowledge of payment methods (ACH, credit card), PCI compliance, integrations, and residual revenue models
- Proven experience working with external vendors or partners and navigating complex B2B relationships
- Comfortable working with cross-functional teams including Engineering, Sales, Services, and Marketing
- Analytical mindset with experience in using data to define success and make product decisions
- 5+ years of product management experience, ideally with 2+ years in the payment processing or embedded finance space
Responsibilities
- Own the Aptean Pay product strategy and roadmap—driving usage, expansion, and revenue growth across Aptean ERP customers
- Serve as the internal payments expert, bringing deep domain knowledge of payment processing systems, compliance, APIs, and fintech industry trends
- Hold our processing partners accountable, identifying and addressing issues proactively, raising red flags when necessary, and ensuring SLA adherence and transparency
- Act as the voice of the customer—define product requirements and features that meet real-world finance and operational needs
- Drive end-to-end product success, from onboarding through long-term adoption, in partnership with Sales, Customer Success, Services, and Marketing
- Identify and advocate for R&D resourcing to support roadmap execution, integration, scalability, and innovation
- Monitor performance metrics including adoption, transaction volume, and residual revenue to identify opportunities for optimization
Other
- Excellent communication and leadership skills—able to influence without authority and speak confidently to execs and customers
- Commercially minded—you care about the product, but also about how it grows, sells, and scales
- Thrives in building programs from the ground up and can manage ambiguity with confidence
- Takes full ownership of your product—success is on your shoulders, and you wouldn’t have it any other way
- Ability to work in a hybrid or remote environment
