Improving interactions for over 200+ million businesses using Meta's platform through Business AI Agents, specifically on Facebook Messenger
Requirements
- Experience using AI to build software products and building AI and agents in production
- Customer-centric product and design intuition
- Experience with Business-to-Business (B2B) customer-focused development a plus
- Experience with Generative AI, Natural Language Processing (NLP), search, or machine learning
- Experience building for Business-to-Business (B2B) enterprise customers
- Ability to navigate ambiguity of 0 to 1 and manage the time-critical demands of a high-priority workstream
- Critical thinking/analytical leadership experience
Responsibilities
- Improve adoption and retention of Business AI experiences on Facebook Messenger
- Incorporate data, research, and market analysis to inform product strategies and roadmaps
- Drive product development with teams of Industry-leading engineers and designers, while maintaining team health
- Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction
- Define and analyze metrics that inform the success of products
- Identify and track key performance metrics
- Work closely with cross-functional teams to drive product strategy, define product requirements, coordinate resources from other groups (design, legal, GTM etc.), and guide the team through key milestones
Other
- 8 + years product management or related industry experience with domain-specific experience leading AI messaging products
- Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential
- Can navigate through the full product life-cycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution
- Travel requirements not specified
- Must be authorized to work in the United States
