CNA is looking for a Product Manager to support delegated underwriting programs and other Commercial underwriting initiatives, focusing on developing technical changes to moderately large/complex business solutions and owning outcomes at the Agile Release Train (ART) level.
Requirements
- Knowledge of policy administration systems, policy lifecycle processes, and product definition.
- Experience in driving data needs across multiple internal and external business stakeholders to support downstream processes, including policy coding requirements, claims handling, state reporting, actuarial analysis and management reporting.
- Ability to partner closely with agile team members on technical requirements, including data mapping and validations, and understanding impacts to integrating systems.
- Minimum of three years’ experience working within the Commercial insurance industry coupled with eight years’ experience as a Product Manager, Senior Product Owner, Product Owner, or similar role.
- Experience leading large Underwriting-related initiatives, supporting multiple business units and stakeholders.
- Multilne P&C experience preferred.
- Successful track record with Agile methodologies
Responsibilities
- Develops and owns the Agile Program Vision, Backlog and Program Increment (PI) Roadmap, continuously communicating to the Portfolio and Team levels
- Partners with system architects to prioritize architecture work aligned with the architectural runway and business priorities
- Participates in release management and solution validation, including partnering with application support teams to prioritize system defects and user feedback.
- Collaborates with Business Owner / Initiative Owners to decompose Initiatives into ART-level work efforts
- Provides strategic insights into work activities to help development teams in sizing
- Ability to partner closely with agile team members on technical requirements, including data mapping and validations, and understanding impacts to integrating systems.
- Develops Benefit Hypotheses and acceptance criteria
Other
- Owns, and has final authority for, the business strategy, content and priorities for the ART
- Works with Portfolio Management, where applicable, actively engaging in Portfolio-level meetings and providing insights into budget parameters
- Support change management, training and communication needs.
- Supports the development of a high performing Product Management team at CNA. Provides leadership and mentoring, coaching and development support to empower Product Owners to proactively manage product backlogs to deliver business value.
- This hybrid role works from the office in Chicago, IL or the potential for remote work with travel to/from Chicago as needed.
