C Spire is looking to improve lives through technology by owning the strategy, performance, and evolution of assigned consumer and small business products, including Home Internet & WiFi, Home Phone, security offerings, and fiber-based services. The role is accountable for revenue growth, margin optimization, customer experience, and market expansion, while also leading the development of MDU (Multi-Dwelling Unit) and small business connectivity and value-added services to increase penetration and long-term value.
Requirements
- Minimum 3 years of product management experience in consumer, telecom, or similar products
- Proven track record of meeting or exceeding revenue, margin, and operational goals
- Strong understanding of P&L ownership, pricing strategy, and financial modeling
- Experience managing MDU or small business connectivity products
- Experience working within PMCOE or formal product governance frameworks
- Strong analytical skills with hands-on experience using dashboards and performance metrics
Responsibilities
- Own financial performance for Consumer and Small Business product lines, including revenue growth, gross margin improvement, and cost control
- Develop pricing strategies and promotional plans to achieve annual revenue, ARPU, and margin targets
- Drive product initiatives through the PMCOE process, including business cases, NPV modeling, and go-to-market planning
- Serve as the subject matter expert for assigned products, customer use cases, and competitive threats
- Lead ideation, development, and launch of new products and services for residential, MDU, and small business customers
- Implement acquisition and retention strategies designed to reduce churn and increase subscriber lifetime value
- Leverage analytics to forecast demand, optimize pricing, and evaluate ROI for new and existing offerings
Other
- Must be able to sit for extended periods of time and use a computer keyboard and/or mouse while viewing a computer screen.
- Travel up to 25% is required, including occasional weekends during product launches.
- Travel may include movement within the MS, AL, and TN footprint, as well as occasional national travel for vendor management, conferences, and training.
- Excellent communication, presentation, and cross-functional leadership skills
- Bachelor’s degree required
