Cognizant Consulting is looking to hire a Product Manager – Cruise Line to lead the strategy, development, and optimization of cruise line offerings for a major travel and hospitality client, aiming to deliver innovative, customer-centric cruise experiences.
Requirements
- 5+ years of product management experience, ideally within the travel, hospitality, or cruise industry.
- Strong analytical skills and experience with data-driven decision-making.
- Familiarity with cruise operations and logistics.
- Experience with digital product development and customer journey mapping.
Responsibilities
- Own and manage the cruise product portfolio, including itineraries, onboard experiences, and shore excursions.
- Conduct market research and competitive analysis to identify trends and opportunities for innovation.
- Define product requirements and go-to-market strategies in collaboration with marketing, sales, operations, and finance teams.
- Monitor product performance and customer feedback to drive continuous improvement.
- Ensure compliance with maritime regulations and safety standards.
- Manage vendor relationships and negotiate contracts for third-party services.
- Develop and maintain product documentation, pricing models, and training materials.
Other
- Bachelor’s degree in Business, Marketing, Hospitality, or related field; MBA preferred.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
- Passion for travel and delivering exceptional customer experiences.
- This is a hybrid position requiring 3 days a week in a client or Cognizant office in Miami, FL.
