LaunchDarkly is looking to drive business outcomes for its core products, including feature management and platform, by delivering a world-class developer experience and ensuring seamless integration into software workflows.
Requirements
- Technical insight: 5+ years building developer tools or infrastructure products.
- Modern development expertise: Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures.
- Self-directed learning: History of successfully ramping on new technical domains within 30-60 days.
- Project leadership: Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time.
- B2B SaaS product experience: 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure.
- Revenue impact: Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics.
- Fluent in the developer tool landscape: Strong grasp of how modern engineering teams build, test, deploy, and operate software
Responsibilities
- Discovery: Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities.
- Product strategy: Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution.
- Project leadership: Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value.
- Customer relationships: Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features.
- Be a trusted partner and leader: Act as a senior liaison for key customers and internal stakeholders.
- Lead strategic planning, market and customer research, and collaborate across revenue, marketing, and technical teams to accelerate adoption and deepen platform usage.
- Ensure that LaunchDarkly flags are seamlessly integrated into software workflows, enabling trusted, flexible release strategies, and unlocking deeper platform engagement through advanced capabilities.
Other
- Customer-centric: Driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value.
- Collaborative: Excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners.
- Excellent storyteller: Communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action.
- High agency: Motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities.
- Business acumen: Proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals.
