Capital One is building the next generation of enterprise AI platforms that empower their teams to develop, deploy, and scale machine learning and AI systems responsibly and efficiently for maximum impact. The Product Manager will own the strategy for the end-to-end Developer Experience for model serving, defining how internal teams interact with AI and ML capabilities to move from idea to production.
Requirements
- Experienced with the needs of model developers, ML engineers, Data Scientists, and AI researchers.
- Comfortable with AI infrastructure, model deployment, and DevOps technologies for AI systems–even if you’re not building them yourself.
- Experience building developer-facing products (e.g., APIs, SDKs, CLIs, technical documentation) or platform products with a strong focus on user experience.
- Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
- You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
Responsibilities
- Develop and communicate the product vision for the holistic developer experience for production AI/ML workloads on the Enterprise AI Platform.
- Prioritize the product backlog to maximize business and customer outcomes.
- Incorporate design thinking and analytics to inform product design.
- Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
- Serve as the connection between customers, Capital One’s mission, and your team.
- Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
- Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.
Other
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive Product growth by aligning it to Capital One’s mission.
- Scope and prioritize activities based on business and customer impact.
- Demonstrate a growth mindset - effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
- Support in prioritizing feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
- Create buy-in for the product vision both internally and with key external partners.
- Act as a product evangelist to build awareness and understanding.
- You'll breakdown business needs into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
- By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
- At least 3 years of experience working in Product Management.
- Effective at building strong relationships across engineering, platform, and partner teams to drive alignment and execution.
- Adaptable, curious, and can quickly ramp up on new technologies and advancements in a fast-paced setting.
- Experienced working in an Agile environment.
- Have excellent oral and written communication skills.
- Highly collaborative and have the ability to influence and lead.
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
