Metronome is seeking a Product Manager for their Developer Platform team to improve the ingestion, management, and real-time observability layers between customer data pipelines and Metronome's billing engine. The goal is to make Metronome the most transparent, reliable, and flexible revenue infrastructure by addressing data-scale challenges faced by enterprise engineering and FinOps teams.
Requirements
- 4+ years building platform, API, infra, analytics, or observability products used directly by software engineers.
- Strong technical fluency (CS degree or equivalent experience) and ability to reason from first principles.
- Experience with logs/metrics platforms (e.g., Datadog, Splunk), event pipelines (Kafka, Kinesis), or financial/usage data systems.
- Experience with logs/metrics platforms (e.g., Datadog, Splunk)
- Experience with event pipelines (Kafka, Kinesis)
- Experience with financial/usage data systems
- Experience building or scaling a PM team.
Responsibilities
- Own the vision, strategy, and roadmap for Developer Platform ingestion & observability capabilities.
- Work day-to-day with engineering and design to scope, sequence, and ship features that balance reliability, performance, and compliance.
- Define and track success metrics that demonstrate improved data ingest speed, incident recovery time, and customer satisfaction.
- Deliver low-latency, high-throughput options (warehouse loaders, Kafka/Deltashare connectors, on-prem agents, APIs) that let customers stream, batch, or backfill usage data of any size.
- Give customers a single pane to query raw events, audit every transformation, and monitor system health in seconds—not hours.
- Surface API traces, webhook history, and user actions so clients can meet rigorous compliance requirements and debug faster.
- Enable monitoring on any metric—from ingest lag to invoice finalization—to prevent revenue-impacting incidents before they happen.
Other
- Spend significant time with enterprise engineering and FinOps teams to deeply understand their data-scale challenges and translate them into product outcomes.
- Partner with Solutions Architecture, Customer Success, and Sales to ensure successful deployments and to feed learnings back into product iteration.
- Proven record of working hands-on with a large number of enterprise or high-growth customers (e.g., ownership of beta programs, on-site workshops, or complex integrations).
- High ownership and crisp prioritization in ambiguous, fast-moving environments.
- Early product hire at a hyper-growth B2B startup; experience building or scaling a PM team.
- We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
