Guardian is seeking a DHMO Product Manager to play a key role in the strategic development and management of Guardian’s DHMO Products for the employer market, with the goal of achieving aggressive growth goals for DHMO revenue and membership.
Requirements
- Experience with dental offerings/products and specifically DHMO is preferred.
- Minimum of 7 years of product management experience in group insurance industry is preferred.
- Skilled in identifying and driving new opportunities for growth and development.
- Strong business and financial acumen, project management, and analytical skills.
- Ability to influence others and make decisions quickly and effectively.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Excellent organizational and communication skills, and ability to work in a matrix environment.
Responsibilities
- Assess key market factors, including competitive landscape, consumer and policyholder insights, and unmet customer needs to identify areas of opportunity for differentiated DHMO product or service enhancements to meet customer expectations and achieve growth for Guardian.
- Execute programs and initiatives in support of improving satisfaction with Guardian’s DHMO and dual choice option for all key constituents.
- Continuously monitor and assess HCR performance, membership, revenue, providing strategic recommendations and preparing materials for senior leadership to guide the direction of the HCR product strategy.
- Ensure appropriate product training and positioning is developed to educate distribution and other stakeholders.
- Partner with Legal and Compliance on Legislative and regulatory topics impacting the product set.
- Collaborate with others within the product area and Group Insurance to define business requirements for product, network, provider contracts, claims, online and technological capabilities and service.
- Drive Go-to-Market Strategy working with Sales, Account Management and Marketing to define target markets and marketing strategy.
Other
- Bachelor’s degree in business or equivalent required.
- Demonstrated experience working with cross-functional teams and stakeholders to drive business results.
- Exceptional executive presence and public speaking skills with senior leaders, the field, and marketplace.
- Ability to travel approximately 25% of the time.
- 3 days per week (hybrid arrangement) in a Guardian office required.
