Emphasys Housing Finance (HFA) is looking for a Product Manager, Financial Software to define, prioritize, translate and oversee new features and enhancements, define product roadmap, and manage product priorities across the Client Services and Development teams to support public finance professionals who rely on their technology to administer low-income housing and down payment assistance programs
Requirements
- Financial services domain expertise and a strong understanding of complex systems and client needs
- Technical understanding of browser-based systems, architecture, and SQL to have intelligent conversations on design, infrastructure, files, screens, menus, and feasibility of feature requests
- Experience working with public housing or government-funded programs would be an asset
- Knowledge of various techniques, tools, and methodologies
- Experience with AI and automation
- Understanding of system design, business analysis, and deployment of new functionality
- Familiarity with Agile development methodologies
Responsibilities
- Play a key role in the multi-year modernization of our financial software platform, working closely with the development team to evolve the architecture, evaluate new technologies (including AI and automation), and enhance system performance, scalability, and user experience
- Partnering with the General Manager and VP of Operations, contribute to defining and executing the product roadmap
- Set measurable goals tied to technology, security, and compliance objectives, and participate in discussions that shape the problems we aim to solve for our customers
- Lead discovery and design sessions, exploring the feasibility of proposed features through market research, data analysis, and client interviews, ensuring every decision is rooted in usability and impact
- Ensure delivery plans are in place, backlog issues are prioritized, and all fixes are tracked and queued for release
- Serve as the escalation point for any issues impacting scope, timing, or quality
- Consult with customers to gather feedback and requirements, collaborate with developers to translate those needs into technical solutions, and coordinate with Sales to deliver product demonstrations that showcase enhancements and new features
Other
- Bachelor's degree in a related field
- 5+ years of experience in product management, business analysis, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Travel requirements: up to three times per year
