Cloudflare is looking to transform its entire quote to cash process and needs a seasoned product manager to lead this effort, providing leadership, communication, and accountability for successful delivery.
Requirements
- Demonstrated success delivering technology solutions in the Billing space
- Knowledge of best practices for in fintech, financial reporting, compliance or other similar domain at a Saas company
- Experience managing customer facing products focused on global payments, tax, checkout, invoicing, and other quote to cash activities
- Internet native companies tend to think a little differently than the Fortune 500.
- Engineering fluency - while it's not required, we tend to find success with candidates who have a technical background, formal or otherwise.
- Finance fluency - You're dealing with data that represents money and that implies a certain level of care.
- At Cloudflare it's pretty helpful to understand how the Internet really works at layers 2 through 7.
Responsibilities
- Own your space. You will manage a set of key products in the Quote to Cash lifecycle, directly impacting both internal and external customers around the world.
- Work horizontally. Disparate groups like Engineering, Program Management, Finance, Revenue Operations, Business Intelligence and external vendors like Stripe and Salesforce all need to keep plans aligned and work together to deliver commitments.
- Span timescales. Short term deliverables like supporting product launches, medium term ones like migrating billing progresses and longer term ones like a full ERP implementation all need to be serviced.
- Span domains. You need to simultaneously let other teams rely on the roadmaps you publish while being responsive to the interrupt-driven nature of the business.
- Commit to quality. Our 1 priority is to have an accurate picture of revenue and service of our customers but we also have numerous other concerns like speed of innovation and advancing the roadmap.
- Communicate and collaborate. Essential to the success of this program is the ability to listen, learn, synthesize and communicate outwards as well as influence through persuasion.
- Represent Cloudflare. Many of our largest customers want to speak to us about their concerns and our plans in the billing domain.
Other
- Provide and demand accountability. You are responsible for the delivery of your commitments and you will hold your peers and subordinates accountable for theirs.
- Travel requirements not specified, but may be required to meet with customers and teams
- Bachelor's degree not explicitly required, but may be preferred
- Must be authorized to work in the United States
- Cloudflare is an equal opportunity employer and welcomes applicants from diverse backgrounds
