Carvana is looking to optimize its fulfillment operations for speed, cost, and quality by improving order promise accuracy and schedule feasibility, centralizing and automating scheduling and exception handling, and bringing Transportation Management System (TMS) capabilities in-house.
Requirements
- 2+ years experience in product management.
- Strong project management skills, and the ability to work cross-functional on complex product areas, managing dependencies.
- Intuitive problem-solving. Understand and think through causal relationships and ripple effects. Confidence in tackling emerging and complex problems.
- Product sensibility. A student of products with sharp intuition about customers and user experience.
- Analytical thinking. Capable of the full scope of data-driven decision-making: diving deep to understand the nuances of individual data points, defining illuminating summary statistics and visualizations, crafting simple yet accurate narratives, and employing all of the foregoing to improve our product and business.
Responsibilities
- Develop and refine solutions that ensure Carvana's delivery and pickup promises to customers are consistently high-fidelity and feasible.
- Improve the accuracy of underlying data used for scheduling, optimizing operational buffers, and designing systems that account for real-world constraints to reduce delays and enhance customer experience.
- Drive initiatives to streamline and automate complex scheduling processes and centralize exception management across first, middle, and last mile operations.
- Build advanced tools for real-time visibility and resolution of operational exceptions, and leveraging technology to reduce manual intervention in scheduling adjustments and issue resolution.
- Develop and enhance Carvana's proprietary transportation management and network planning systems.
- Lead efforts to transition capabilities from legacy platforms to new in-house solutions, aiming to improve user experience, reduce operational costs, and increase system efficiency and control.
- Continuously monitor the health of the fulfillment network in terms of planning, scheduling, and execution.
Other
- This role is 100% on-site at our Tempe Town Lake HQ, Monday through Friday.
- Bachelor's degree in Logistics, Supply Chain Management or Computer Science (or other related fields).
- Openness to feedback from all people and parts of the company.
- A positive outlook, humility, and a healthy sense of humor.
- Excellence in communication. Ability to collaborate and speak the language of our Operational, Product, Engineering, and Executive teams.
- Full-Time Salary Position with a competitive salary.
- Medical, Dental, and Vision benefits.
- 401K with company match.
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
- A great wellness program to keep you healthy and happy both physically and mentally.
- Access to opportunities to expand your skillset and share your knowledge with others across the organization.
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
- Hiring is contingent on passing a complete background check.
- This role is not eligible for visa sponsorship.
- Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
- Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
