Netflix is looking to enhance personal, team, and organizational productivity across the company by developing generative AI solutions. The goal is to empower employees to work smarter, faster, and more creatively, thereby improving overall efficiency and output.
Requirements
- Solid foundational understanding of machine learning concepts and terminology (e.g., model training, fine-tuning, embeddings, evaluation metrics).
- Proven experience building and launching generative AI solutions.
- Comfortable collaborating closely with engineering teams and making informed trade-offs based on technical constraints and business impact.
- Ability to think strategically and envision scalable platforms, while also diving deep into edge cases, architectural decisions, and implementation details.
- Deep empathy for internal users and a knack for translating complex business needs into elegant, usable product experiences.
- Strong analytical skills and the ability to influence decisions with data and key performance metrics.
Responsibilities
- Experiment with and optimize prompt engineering, interaction models, and conversational interfaces to create delightful, reliable experiences.
- Partner closely with engineering and design teams to deliver high-quality product experiences and solutions on time and at scale.
- Monitor product performance, adoption, and engagement and qualitative feedback to improve continuously.
- Stay current on market trends in GenAI space and bring new thinking into our product approach.
- Ensure GenAI solutions are developed and deployed in alignment with Netflix’s values around safety, fairness, and transparency.
- Collaborate with legal, privacy, and ethics teams to mitigate risk and ensure compliance.
- Demonstrated ownership across the full product lifecycle: requirements gathering, technical development, testing, launch, user training, and rollout.
Other
- Develop and own the product strategy, roadmap, and execution for core productivity assistant experience.
- Build a deep understanding of the needs of Netflix’s workforce and operational domains through research, data analysis, and close collaboration with internal partners.
- Have a deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions.
- 6+ years of product management experience with a strong track record in enterprise applications.
- Experience leading internal change management and enablement efforts to support the adoption of new AI technologies.
- Highly self-directed and effective in decentralized, fast-paced environments.
- Exceptional written and verbal communication skills, with the ability to align and influence a wide range of stakeholders.
