Uber Eats is transforming the way local businesses operate, grow, and connect with their customers. Merchants are at the heart of our ecosystem, and we are building the next generation of AI-powered capabilities and solutions to help them seamlessly run and scale their businesses.
Requirements
- 3+ years of product management experience, including delivering successful and innovative AI/ML products.
- Experience working with applied AI/ML systems and translating technical solutions into intuitive, user-centric products and experience
- Experience building AI/ML-powered products ideally in commerce or marketplaces
- Familiarity with emerging Generative AI technologies and their applications to business workflows and user experiences
Responsibilities
- Define and deliver AI capabilities that improve merchant operations, growth, and overall experience on Uber Eats.
- Partner with AI/ML engineers and data scientists to design and ship solutions that leverage advanced ML and Generative AI, from conversational experience to intelligent recommendations
- Deeply understand merchant needs, turning insights from user research, feedback, and data into product requirements and roadmaps.
- Establish a shared vision across Applied AI and Merchant Product, building consensus on priorities and driving alignment.
- Balance innovation with execution by making informed tradeoffs across technical feasibility, user value, and business impact.
- Measure impact and iterate, using data-driven analysis to improve product performance and inform future investments.
- Clearly communicate product plans, strategy, and results to stakeholders across technical and non-technical functions, including senior leadership.
Other
- Strong analytical and problem-solving skills, with comfort working in fast-paced, ambiguous environments.
- Demonstrated ability to lead cross-functional teams, from ideation to launch.
- Strong customer empathy, with experience conducting B2B or SMB-focused research and translating insights into solutions.
- Exceptional communication skills, capable of influencing across organizational boundaries.
- A "driver" personality - constantly pushing toward clarity and delivery, while balancing the need for great collaboration.
