Hiscox USA is looking to solve the business problem of building a brilliant future by enhancing their insurance technology platform. This involves improving the efficiency, usability, and competitiveness of the platform to enable scalable and efficient insurance operations and create a seamless experience for brokers, underwriters, and administrators. The goal is to reduce servicing costs, increase broker adoption, improve throughput, and optimize delivery timelines for faster speed-to-market.
Requirements
- Proven experience as a Product Manager or Senior Product Manager in insurance, fintech, or other complex B2B technology domains.
- Strong track record of end-to-end product delivery, from roadmap definition to launch, including strong change management skillset.
- Experience working with cross-functional stakeholders including underwriting, operations, compliance, and engineering.
- Ability to define and execute 0-1 product initiatives as well as continuous improvement efforts.
- Strong analytical and problem-solving skills; bias for action through data-driven decision making.
- Comfortable operating business analytics tooling to inform product work.
- Familiarity with insurance platforms, APIs, billing systems, and claims workflows is highly desirable.
Responsibilities
- Ownership, strategy, and execution of product development across the full policy lifecycle in an insurance technology platform.
- Driving the roadmap, managing end-to-end delivery of new features, and ensuring seamless integration with broader carrier and administrative ecosystems.
- Building features and workflows that support submissions, underwriting, policy servicing, billing, claims, and broker integrations.
- Defining requirements, coordinating across design and engineering, and ensuring alignment with Insurance Innovation, Operations, Administrators, and Underwriting teams to deliver scalable and efficient solutions.
- Own end-to-end execution and delivery of features, enhancements, and integrations.
- Work closely with engineering and design teams to define, develop, and launch product capabilities.
- Ensure features cover the full insurance lifecycle, including submission intake, policy servicing, billing, renewals, mid-term endorsements, and claims.
Other
- Collaborate with Insurance Innovation, Operations, Administrators, and Underwriting to define, manage, and build the product roadmap.
- Align product initiatives with business priorities and carrier requirements.
- Ensure features and administrative views meet carrier requirements and align with the book of business.
- Excellent communication, collaboration, and organizational abilities.
- Dynamic, creative and value-driven culture
