As a Product Manager in Business Banking SMB CFX (Small Business, Client & Frontline Experiences), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you act as the voice of the customer and frontline employees in developing solutions which help small businesses better manage their accounts and transactions with timely communications.
Requirements
- Minimum 7 years of applicable business experience with demonstrated expertise in Product development in Agile operating model/scrum team environment in a large, cross-functional organization (e.g., Financial Services, Technology firm)
- Experience working with business application owners and development teams to document business requirements, lead scope definition, technical implementation, end-to-end testing, and operational readiness
- Analytical / Problem Solving skills - ability to visualize, articulate, and solve complex problems
- Excellent Excel, Word, PowerPoint, Jira/Jira Align and organizational/time management skills
Responsibilities
- Propel and execute product delivery across the full lifecycle including discovery, requirements gathering, solutioning, design/build and implementation
- Define requirements, and prioritize delivery in order to maximize the business value of the investment working closely with Business Owner/Product Director/Design to achieve combined goals
- Hands-on management of a product backlog including story refinement and ranking, daily participation in all Scrum events
- Track and monitor product performance, analyze data, produce relevant reporting and identify areas of opportunity (including but not limited to processes)
- Adapt to and execute changes to regulatory and controls requirements
Other
- Effectively cultivate cross-functional relationships with key partners (Business Banking, Product, Tech) to develop deep product expertise and influence others to deliver results
- Ability to work collaboratively to define and execute new products and solutions to support customer/employee needs and address new business opportunities
- Highly motivated self-starter, capable of working under minimal supervision with strong decision making, analytical and creative thinking skills
- Excellent verbal and written communication skills with the ability to deliver messages in clear and concise manner to all levels of the organization, including Executive Leadership
- Track record of personal initiative, strong work ethic, proactive setting and achieving goals, ability to work independently, ability to manage multiple tasks simultaneously, and entrepreneurial leadership
