Cisco's Collaboration Devices team is seeking a driven Product Manager to join the IP Phone team. Our customers use Phones to run their business. Each customer has different use cases and different requirements. We work closely with those customers to understand what those use cases are and provide solutions that will meet their needs.
Requirements
- Experience working with devices, including a deep knowledge of the various device technologies, and how devices integrate with Calling Infrastructure and other Cisco products
- Knowledge of large Service Providers and their channel to market.
Responsibilities
- Work with large Service Providers to onboard them with Cisco Voice and Video phones, making them a key channel for our products.
- Use our Migration tools to help customers move from Onprem to the Cloud, enabling our Calling platform business to grow faster.
- Collaborate with Devices product managers and marketing team to develop product positioning and messaging that resonates with the Cisco sales teams, Cisco partners, and Cisco customers
- Work with Product Managers and Engineering teams across the Devices team, the Webex Calling team, and other Cisco product teams to investigate feature and platform innovations that help deliver innovative customer solutions.
- Showcase our product portfolio and technology through presentations and demonstrations, and share our vision with customers, prospects, and customer-facing teams throughout all of Cisco
- Use AI to innovate and create impactful solutions that meet evolving customer needs.
- Incorporate AI into daily operations to optimize productivity and improve decision-making
Other
- Focus on understanding customer needs, incorporating feedback, and identifying opportunities to deliver the greatest value
- Provide product presentations and training to Cisco sales teams and partners
- Support key customer engagements
- Continually challenge yourself to stay knowledgeable in a quickly evolving field
- User insight and empathy with our users and the daily problems that they face
- Bringing creativity to solve complicated problems in unexpected ways
- Easily communicate complicated concepts to non-technical audiences, and comfortable presenting to groups of all sizes and seniority levels
