OpenAI is looking for a Product Manager to lead the vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations, translating technical and operational needs into clear product roadmaps to build scalable, intuitive, and resilient products that remove friction and improve productivity across the company.
Requirements
- Have a software engineering background with an understanding of modern architectures, APIs, Python, and front-end frameworks such as React, enabling close collaboration with engineering teams.
- Experience applying AI and agentic technologies to build intelligent systems that automate workflows, improve reliability, and enhance the employee experience.
- Working knowledge of enterprise and infrastructure domains such as identity, access, endpoint, and network systems, and how they integrate through APIs and shared platform services.
- Proficiency using data, telemetry, or lightweight code to prototype automation, measure impact, and drive continuous improvement across IT, engineering, and security environments.
Responsibilities
- Define and evolve product vision and roadmaps for core internal systems and platforms
- Translate operational workflows and technical constraints into clear product requirements
- Partner with engineering, security, and IT teams to ship reliable, well-designed systems
- Use OpenAI models and existing internal capabilities to simplify processes, reduce toil, and increase autonomy and efficiency
- Validate impact in production, and scale improvements over time
- Define success metrics and measure user experience, operational efficiency, and system reliability
- Use data, telemetry, usage insights, and feedback loops to drive prioritization and continuous improvement
Other
- 10+ years of product management or closely related experience, including leading complex, cross-functional products or platforms in high-growth or enterprise environments.
- Have a strong record of driving product strategy and execution for complex internal systems and applications, taking products from 0 to 1 and scaling from 1 to 10.
- Bring systems thinking and technical depth to partner with IT, platform engineering, and security.
- Lead with clarity and curiosity, guide autonomous teams, bring focus in ambiguity, define measurable outcomes, and iterate based on user feedback and data.
- Thrive in fast-changing environments where secure, reliable, and intuitive systems power people’s ability to do their best work.
