Wonder is looking to reduce the time food sits complete waiting for other items in an order and the amount of time a courier must wait to pick up food once an order is complete, ultimately leading to higher customer satisfaction.
Requirements
- Experience working with optimization, simulation and Operations Research Techniques
- SQL, Python skills a plus
Responsibilities
- Collaborates with engineers and operations researchers to build and improve existing sequencing algorithms, simulator capabilities, and data pipelines
- Translates product requirements and bugs into JIRA tickets and collaborates with our engineers to build and deploy new features
- Partners closely with a dedicated data analyst to track the success of feature rollouts, conduct ad hoc analyses to uncover new opportunities, and establish clear KPIs for all initiatives
- Develops a strong grasp of the operational landscape and competitive solutions in kitchen automation and logistics
- Work closely with operations to help solve courier hand-off time at the front of house
- Owns the product features for sequencing, including defining the scope, prioritizing development, and measuring impact
- Work closely with Kitchen Display Team to influence features that may drive better adherence from teams in field and improve predictability to improve sequencing
Other
- Minimum of 5+ years of product ownership experience
- Strong quantitative, analytical, and problem-solving skills
- Ability to work collaboratively in a team environment
- Self-starter, ability to work autonomously
- Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels including surfacing up tradeoffs between teams and to drive consensus
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- Constant attention to detail
