Waymo is looking to bring its fully autonomous driving technology to market by developing simple solutions for complex problems and orchestrating cross-functional efforts to safely drive Waymo's technology and the products it enables forward.
Requirements
- 5+ years of product management experience at a highly technical, large scale organization
- Demonstrated ability to develop a roadmap out of a large, unstructured space
- Technically adjacent skills such as prior engineering or PM on technical product experience
Responsibilities
- Develop a deep understanding of the Rider Support experience
- Understand the role of each cross-functional team (operations, safety, on-call, regulatory, and legal) in critical and egregious events
- Develop a clear point of view on goals and prioritization, including success metrics
- Design operations workflows that enable world class customer service and support
Other
- Strong bias-to-action, independence, and ability to execute
- Strong written and verbal communication skills
- Experience working with legal and public policy
- MBA degree and/or consulting experience
