SCAN Group needs to drive the strategy, development, and continuous improvement of sales platforms and tools that enable internal teams, brokers, and partners to sell Medicare Advantage effectively and compliantly, ensuring a streamlined, user-centric, and integrated sales experience.
Requirements
- 5-8 years of product management experience, including working with business stakeholders, defining user stories, managing roadmaps and establishing backlogs
- Experience as a Product Owner or Product Manager, in a digital / AI-focused environment.
- Strong background in user experience, design thinking, or journey mapping
- Experience working with Agile/Scrum framework and backlog tools
- Experience with coordinating diverse groups of individuals to achieve overall program success
Responsibilities
- Define and continuously evolve the product vision for sales tools and digital experiences aligned to business strategy and growth goals
- Partner with stakeholders across Sales, Operations, Compliance, Marketing, IT and Engineering to identify technological needs and address experience pain points
- Lead vendor and platform integrations—including requirements, implementation, and optimization of tools: Microsoft Dynamics 365, Connecture, Genesys, etc.
- Enhance user experience across internal and external sales tools, prioritizing simplicity, speed, and compliance
- Prioritize enhancements based on business impact, usability, compliance requirements, and broker/consumer feedback
- Serve as the Product Owner within an Agile environment, translating business needs into clear user stories and actionable functional requirements
- Measure and optimize performance using KPIs such as application throughput, broker satisfaction, conversion rates and system uptime
Other
- Mostly Remote
- Excellent interpersonal & communication skills.
- Strong organizational skills; ability to prioritize multiple and competing tasks, working independently and in a team environment
- Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals.
- A background check is required.
