Kraken aims to use technology to create a smart, sustainable energy system, transforming the industry globally by optimizing renewable generation, creating intelligent grids, and enabling utilities to provide excellent customer experiences. The company is seeking a Product Manager to define how Kraken supports Vertically Integrated Utilities, improving their customer experience and making Kraken the platform of choice.
Requirements
- 2+ years of product management experience in enterprise software with strong preference for experience in the utility industry.
- You’re a systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products.
- Proven experience leading cross-functional teams, including engineering, UX and data science
- Strong analytical skills, with the ability to define and track key success metrics.
Responsibilities
- Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group.
- Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions.
- Translate insights from real-world utilities into clear product outcomes and measurable success metrics.
- Develop, prioritize, and execute your product roadmap, ensuring we deliver required outcomes, within the timelines agreed to, while also building a flexible experience within our core application.
- Work closely with engineering to build, test, and refine products.
- Drive a best-in-class user experience
Other
- You’re adaptable and thrive in a dynamic environment, whether working on a high-level product strategy or rolling up your sleeves to execute.
- Excellent communication and stakeholder management, balancing technical and business needs.
- Comfort engaging with clients during sales, discovery, and delivery,
- Passion for customer experience, with a strong focus on usability, efficiency, and empathy.
- The salary range for this role in NYC ranges on average from $80,000-$120,000 (with some flexibility) depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process.
