Virtual Inc. is seeking a Product Manager to lead the product lifecycle for solutions supporting professional services engagements, with a focus on Salesforce-based tools for associations or membership organizations, to drive client value and business growth.
Requirements
- Experience delivering products that support professional services engagements.
- Strong understanding of product development processes and Agile methodologies.
- Experience with Salesforce-based products, including custom applications and integrations.
- Familiarity with tools and platforms used by associations or membership organizations.
- Understanding of CRM, workflow automation, and data management.
- Experience working with cross-functional teams including services, engineering, and client success.
- Certifications in product management (e.g., Pragmatic, AIPMM, CSPO) or Salesforce (e.g., Admin, App Builder) are a plus.
Responsibilities
- Define and execute product strategy and roadmap aligned with business goals and client needs.
- Collaborate with stakeholders to gather and prioritize product requirements.
- Lead cross-functional teams through the product development lifecycle.
- Ensure products are designed to support professional services delivery and client engagement.
- Manage product launches, including internal enablement and client rollout.
- Monitor product performance and client feedback to drive continuous improvement.
- Stay informed on industry trends, Salesforce ecosystem updates, and association technology needs.
Other
- 3–5 years of experience in product management or a related role.
- Excellent communication, leadership, and stakeholder management skills.
- Experience working in a hybrid work environment.
- Preference for local candidates to work out of our Wakefield, MA office 3 days/week.
- Bachelor's degree in Business, Computer Science, or a related field.
