CHANEL is looking for a Product Manager to drive the business of their respective product category(ies) within the Watches & Fine Jewelry division, by coaching and managing a diverse team of salespeople and imparting critical business knowledge to the Boutique Director, ultimately delivering extraordinary experiences for internal teams and clients.
Requirements
- Minimum 5 years of related experience
- Understanding of, and passion for client experience
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
Responsibilities
- Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
- Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
- Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
- Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
- Coach and inspire a team to deliver an elevated client experience for all clients
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results
Other
- Ability to thrive in a team environment and work collaboratively
- Excellent communication skills
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- The history and heritage of The House of CHANEL
