Eaton's ES AMER ARS PDCAD division is seeking a Product Marketing Engineer to design and develop critical customer marketing materials, support key customer growth initiatives, and drive continuous improvement initiatives in quote and order fulfillment.
Requirements
- Product and technical knowledge of Medium-Voltage switchgear
- Experience working with cross-functional teams to collaborate and solve problems
- Experience with Excel and data analysis
- Strong technical and analytical skills
- Knowledge of key customers and ability to grow relationships with those customers in multiple levels of the organization
- Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
- 1 year of experience with power distribution and power systems
Responsibilities
- Develop and lead best practices for critical customer documentation and marketing collateral including instruction booklets, parts catalogues, design guides, specifications, and brochures.
- Drive continuous improvement initiatives to optimize quote and order fulfillment processes using customer-facing order tools.
- Support growth initiatives with key customers through technical education and order support.
- Support Voice-of-Customer (VOC) initiatives, including developing and gathering feedback from prospective customers in key market segments.
- Collaborate with cross-functional teams including design engineering, sales, marketing, operations, and supply chain to develop new products or modify existing products to meet customer requirements and market needs.
- Conduct competitive comparisons for both technical product and marketing benchmarking.
- Gather and analyze customer feedback, benchmark to competitors
Other
- Bachelor's degree in a relevant engineering discipline (industrial, mechanical, electrical), technical marketing, or related field from an accredited institution.
- 2 or more years of experience in operations engineering, sales engineering, and/or technical marketing within the electrical industry.
- Ability to travel up to 25%
- Eaton will not consider applicants for employment immigration sponsorship or support for this position.
- Possess excellent communication skills