Salesforce is looking for a Product Marketing Manager to bring their Customer Success and Professional Services story to life across various marketing channels, ensuring cohesive, high-quality, and on-brand messaging that aligns with critical innovations.
Requirements
- 5–7 years of experience in product marketing, customer marketing, program management, or customer-facing roles.
- Experience in B2B or enterprise marketing, preferably in technology or services.
- Strong storytelling and messaging skills; able to distill complexity into crisp, compelling content.
- Experience in executive communications and building narratives for senior audiences.
- Proven ability to work cross-functionally and build strong relationships across teams.
- Meticulous attention to detail, deadlines, and consistency.
- Positive, creative, and can-do mindset with the ability to adapt to changing priorities.
Responsibilities
- Own and evangelize our narrative across key channels: Shape and evolve the Customer Success and Professional Services story to reflect new innovations, customer outcomes, and thought leadership.
- Channel execution: Activate messaging across analyst relations, events, and webinars, ensuring alignment and consistency across all touchpoints.
- Drive high-quality content: Develop and manage polished content for high-impact moments, including event session slides, speaker briefs, webinars, and session abstracts.
- Partner cross-functionally: Collaborate closely with marketing, sales, product, analyst relations, and communications teams to align messaging and execution.
- Engage with executives: Support senior leaders with compelling messaging and materials that elevate our story and position Salesforce as a leader in Customer Success.
- Operate with speed: Thrive in a fast-paced, high-visibility environment where agility, creativity, and precision are key.
Other
- Agency management experience is a plus.
