The Product Operations team at Williams-Sonoma, Inc. needs to streamline and manage the end-to-end product lifecycle, from initial creation and maintenance of SKUs to managing eCommerce data and facilitating product launches, by developing and implementing new business processes.
Requirements
- Proficient in Excel and Microsoft Suite
- Comfortable with large sets of data
Responsibilities
- Manage tasks and projects related to Drop Ship (DS) and Made to Order (MTO) SKU creation, and CGI imagery requests for West Elm brand
- Partner with merchandising, product development, content production, and eCom partners to facilitate launch of new items
- Coordinate cost request template creation and completion, and execute cost or price changes as needed
- Manage database of item attributes used for SKU creation, and identify and resolve data discrepancies
- Maintain all made to order SKU flags and indicators, and act as subject matter expert for SKU setup and maintenance
- Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems
- Work with cross functional teams to perform data scrubs and other administrative duties that prioritize integrity of data
Other
- 2+ years of experience in eCommerce, merchandising, or retail operations
- Strong time management and communication skills
- Business acumen, analytical thinking, and technical skills
- College degree preferred
- This role requires being onsite in the Dumbo Brooklyn office
