The Product Operations Lead is responsible for executing on the store product strategy, including product operations and inventory management, ensuring the store is stocked and well-organized, and delivering a world-class guest experience.
Requirements
- Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work
- Some experience in leading, mentoring, delegating or process implementation with others
- reviewing and interpreting business reports and metrics to inform action
Responsibilities
- Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
- Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
- Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
- Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
- Oversees and delivers a world-class guest (i.e., customer) experience when scheduled to work on the floor.
- When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
Other
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
- The work schedule can vary based on store needs
- Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
- 1 year of work experience
