Meta is seeking to improve the functional quality of its products and resolve user issues by hiring a Product Operations Manager to join the Product Operations team.
Requirements
- Demonstrated experience building data pipelines, reports, dashboards (Unidash etc.), and visualizations to effectively communicate findings to executive technical stakeholders to influence decision-making
- Experience building executive level dashboards, and scaled processes for teams to interact with
- Analytical experience using data to tell a story and influence product direction using intermediate to advanced SQL
- Proactive problem solver with experience breaking down ambiguous issues into component parts to develop solutions
- Demonstrates proficiency in analytical skills, data tools (SQL, Python, experimentation platforms), and using data to tell a story and influence product direction
- Prior experience building internal tools
- Experience working with global/remote teams
Responsibilities
- Become an expert in the health and quality of Meta's products, including Reality Labs and Family of Apps
- Collect, analyze, and leverage data from various sources to identify trends, patterns, and insights that can inform business decisions
- Leverage AI and automation models, prompts, and insights to optimize workflow efficiency and improve quality of our output, insights, and deliverables
- Define and lead program execution strategy for multiple areas of products and the platform, including kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions
- Work with other Product, Engineering, and Product Operations leaders to implement product, process, and tool improvements
- Design end-to-end operational Performance, Reliability, and Efficiency (PRE) programs, developing processes, anticipating issues, and implementing mitigation strategies as needed
- Mentor team members, providing continual support to unblock and enable them to complete their respective projects
Other
- Bachelor's degree in a directly related field, or equivalent practical experience
- 6+ years of experience related to strategy, operations, consulting, or data analysis
- Communication skills in interacting with and influencing multiple cross-functional stakeholders and management
- Clear executive communication skills and demonstrated experience engaging with product and operations leaders
- Previous leadership and personnel management experience
