Flex is a growth-stage FinTech company aiming to revolutionize rent payments by making them more flexible and less costly. The company needs to scale its marketing operations to support rapid expansion and ensure its systems can manage significant growth.
Requirements
- Proven hands-on experience with core martech stack tools (e.g., marketing automation, CRM, analytics platforms) and demonstrated ability to manage integrations and data flow at scale
- Proven ability to design, implement, and enforce robust QA, validation, and change control standards across a team, fostering a culture of zero-error execution and reliability
- Exceptional analytical and communication skills used to define the team's operational and performance metrics, interpret complex data, and present strategic narratives to senior leadership
- A strong curiosity about automation and AI, with a proven desire to responsibly evaluate and implement emerging tools to drive team efficiency and scale
- Manage day-to-day operations of our marketing and analytics tools, ensuring integrations, permissions, and data flows run smoothly
- Develop the team's AI strategy, evaluate new technologies and identify automation use cases (such as content QA, audience building, and data cleanup)
- Build simple dashboards that turn data into insights for the broader team
Responsibilities
- Build and drive marketing operations
- Establish a centralized marketing operations function focused on program management and operational efficiency
- Step in to drive scale and efficiency for PMMs and CRMs during product launches and campaign surges
- Manage day-to-day operations of our marketing and analytics tools, ensuring integrations, permissions, and data flows run smoothly
- Develop the team's AI strategy, evaluate new technologies and identify automation use cases (such as content QA, audience building, and data cleanup)
- Create and enforce QA checklists, validations, and error-proof processes
- Monitor campaign accuracy, send volume, SLAs, and platform uptime
Other
- 5+ years of experience in Marketing Ops, as a Marketing Generalist, or Revenue Ops, ideally in a fast-paced consumer or fintech environment.
- Cross-functional influence: A skilled leader able to influence and drive alignment across diverse stakeholder groups (e.g., Product, Legal, Risk) to ensure successful, compliant end-to-end execution of operational requirements.
- Life at Flex: We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company.
- We are growing quickly, but deliberately, with a focus on building an inclusive culture.
- We take great pride in being an equal opportunity workplace.
