Apple Wallet is looking for an experienced product operations and organizational effectiveness professional to develop and deliver operations and employee engagement initiatives and support special projects with broad strategic impact within the Wallet, Payments, and Commerce (WPC) Engineering organization.
Requirements
- 5+ years of experience in product operations, communications, and/or project management.
- Outstanding written and verbal communication skills - experienced in both formal and informal communication channels, including executive memos, all-hands presentations, Slack, and email campaigns.
- Cross-functional stakeholder management and project management experience, with the ability to work independently and handle multiple projects simultaneously.
- Thrives in ambiguity with experience starting and managing complex initiatives end-to-end.
- Experience collaborating with globally distributed teams and coordinating complex events across multiple regions.
- Demonstrated ability to establish strong working relationships across all levels and functions with a knack for handling conflict and diverse personalities.
- Certification in project or change management is a plus.
Responsibilities
- Identify opportunities to drive operational efficiency, organizational effectiveness, and employee engagement; define and lead projects to measurably progress against these opportunities.
- Craft and own the execution of an org-level communications strategy to strengthen strategic alignment and cultivate a cohesive, connected team culture.
- Lead site operations across our local and international offices, including space planning and forecasting, liaising with facilities and real estate, and identifying and driving site improvements.
- Help design and deliver complex employee engagement events across our global sites and timezones.
- Develop and implement processes and policies to improve how our operations, engagement, admin, finance, and people teams support the organization.
Other
- Bachelor's degree or equivalent practical experience.
- Passion for driving change across many teams.
- You need to be the kind of person who can wear many hats and do whatever it takes to get the job done.
