UJV is looking to solve the problem of maintaining accurate and efficient product data for all destinations, including hotels, ground services, and connector integrations, to ensure a 5-star travel experience for their clients.
Requirements
- Proficiency in technology and data tools, including Google Docs, Excel, Front, and other data entry systems.
- Experience working with XML data feeds and the ability to analyze, interpret, and troubleshoot data integrations.
- Working knowledge of all products, including Hotel, Ground, and Connector services.
- Understanding of hotel manifest, stop sell processes, and connector integration.
- Strong analytical and problem-solving skills, with the ability to assess complex issues, identify trends, and implement effective solutions in a fast-paced environment.
- Exceptional multitasking abilities, managing multiple priorities while maintaining accuracy and efficiency under tight deadlines.
- Strive for operational excellence, maintaining a focus on 100% accuracy in the database and ensuring the integrity of data management.
Responsibilities
- Oversee the complete product maintenance process, ensuring data accuracy and efficient workflow.
- Assign and track the contract loading process.
- Coordinate the RFP process with the Product Development Team to maintain a staggered workflow.
- Create and manage product grids for visibility.
- Handle inquiries from reservations and vendors, effectively identifying requestors' needs, researching problems, sourcing solutions, and providing quick, courteous, and logical responses.
- Implement training and quality control measures, training staff, and improving processes.
- Identify opportunities for system enhancements to facilitate timely product load.
Other
- LatAm-based candidates are welcome to apply.
- Candidates located outside the United States will be engaged under an independent contractor agreement.
- You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country.
- Oversee training and development programs to maintain high performance within the product operations team.
- Exceptional verbal and written communication skills, effectively managing email correspondence with vendors on daily operations, special projects, reservation resolutions, and operational issues.
