UJV is looking to solve the problem of ensuring the accuracy and efficiency of product data for all destinations, including hotels, ground services, and connector integrations, by implementing quality control measures, training staff, and improving processes.
Requirements
- Proficiency in technology and data tools, including Google Docs, Excel, Front, and other data entry systems.
- Experience working with XML data feeds and the ability to analyze, interpret, and troubleshoot data integrations.
- Working knowledge of all products, including Hotel, Ground, and Connector services.
- Understanding of hotel manifest, stop sell processes, and connector integration.
- Strong analytical and problem-solving skills, with the ability to assess complex issues, identify trends, and implement effective solutions in a fast-paced environment.
- Exceptional multitasking abilities, managing multiple priorities while maintaining accuracy and efficiency under tight deadlines.
- Strive for operational excellence, maintaining a focus on 100% accuracy in the database and ensuring the integrity of data management.
Responsibilities
- Oversee the complete product maintenance process, ensuring data accuracy and efficient workflow.
- Assign and track the contract loading process.
- Coordinate the RFP process with the Product Development Team to maintain a staggered workflow.
- Create and manage product grids for visibility.
- Handle inquiries from reservations and vendors, effectively identifying requestors' needs, researching problems, sourcing solutions, and providing quick, courteous, and logical responses.
- Implement training and quality programs to enhance team performance.
- Identify opportunities for system enhancements to facilitate timely product load.
Other
- LatAm-based candidates are welcome to apply.
- Candidates located outside the United States will be engaged under an independent contractor agreement.
- You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country.
- Ensure effective supplier and customer communication and issue resolution.
- Demonstrate strong verbal and written communication skills through vendor correspondence, not only in daily operations but also for special projects, clearing reservations, and addressing contract/operational issues.
