NTT DATA Services seeks a Product Owner to identify, refine, and prioritize user stories for the Consumer Identity Access Management (CIAM) Kanban team, driving value to the business by ensuring the top priority work items are ready for the team to deliver.
Requirements
- Minimum 7 years of technical experience, including experience with AEM.
- Minimum 3 years of Product Owner and/or equivalent technical experience with managing consumer-based identity and access control platforms; specifically ForgeRock or similar CIAM tools.
- Minimum 3 years working in an operational team that has production support responsibilities.
- Minimum 3 years experience using Azure DevOps, Jira, or other work management tools.
- Product Owner Certification
- Demonstrated knowledge and experience in technical design and practical implementation of IT solutions.
- Working knowledge of cyber security concepts, cloud and tools including Identity Access Management (IAM).
Responsibilities
- Identifying, refining, and prioritizing user stories for the Consumer Identity Access Management (CIAM) Kanban team.
- Articulate WHAT is to be delivered but leave it to the team to determine the HOW.
- Drives value to the business by relentlessly readying product backlog from myriad sources and ensuring the top priority work items are the ‘next up’ for the CIAM Kanban team deliver.
- This product backlog includes, but is not limited to, intake requests, incidents, technical debt, and required maintenance work.
- Partner with the CIAM leadership to ready requests from numerous sources into a prioritized, deliverable backlog for the team.
- Work day-to-day with the CIAM team to provide CIAM subject matter expertise and clarify work item requirements.
- Translate business needs to technical requirements.
Other
- The PO represents the voice of the customer to the team
- Communicate the priorities and execution status effectively to key stakeholders.
- Incorporate stakeholder input into backlog while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.
- Collaborate with the CIAM Product Manager, stakeholders, CIAM team and dependent teams to align on priorities, set commitments and prioritize the backlog.
- Excellent interpersonal skills with the ability to manage, influence, negotiate and collaborate with a variety of stakeholders with often conflicting priorities and requirements.
- Self-motivated and able to work in a fast-paced environment.
- Ability to work under minimal supervision and uses independent judgment to analyze variable factors and determine the best course of action.
- Experience working with a Kanban team.
- Comfortable with ambiguity and facilitating discussions to explore the best possible solutions and possess the ability to lead.
- Excellent communication and presentation skills
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
